Privacy Policy

1. INTRODUCTION

PT DIGITAL CITRA MULTI INDONESIA (referred to as “ARAHMATA”) respects and protects the privacy of every user accessing our website. This Privacy Policy explains how We collect, use, store, protect, and disclose users’ personal data of users who access ARAHMATA's official website. By accessing and using this website, users are deemed to have read, understood, and agreed to this Privacy Policy.

2. PERSONAL DATA WE COLLECT

We may collect several types of personal data, including but not limited to:

• Identity Data: Full name, Phone/WhatsApp number, Email address, Company/organization name, Address.
• Technical Data: IP Address, Browser type, Device information, Cookies, Website activity logs.
• Communication Data: Messages submitted through contact forms, Information sent via email or WhatsApp.

3. HOW WE COLLECT DATA

We collect data through:

• Website contact forms
• Cookies and tracking technologies
• Email or WhatsApp communications
• User activity while accessing the website

4. PURPOSE OF DATA COLLECTION

Personal data may be used for:

• Responding to inquiries and information requests.
• Business communication purposes.
• Website usage analytics.
• Providing information regarding our services, products, events, or company activities.
• Administrative and operational purposes of the company.
• Obtaining feedback, suggestions, and recommendations from users.

5. LEGAL BASIS FOR DATA PROCESSING

We process personal data based on:

• User consent.
• The necessity to perform contractual or employment-related obligations.
• Legitimate business interests.
• Compliance with applicable laws and regulations, including Personal Data Protection regulations.

6. COOKIES AND TRACKING TECHNOLOGIES

This website may use cookies and similar technologies to:

• Improve user experience.
• Understanding user behavior.
• Storing user preferences.
• Supporting website functionality and security.

Users may manage or disable cookies through their browser settings.

7. DATA STORAGE AND PROTECTION

We are committed to protecting users’ personal data by implementing reasonable technical and administrative safeguards to prevent:

• Unauthorized access.
• Unauthorized disclosure.
• Unauthorized alteration.
• Data loss or misuse.

Access to personal data is limited to authorized personnel with legitimate business needs.

8. DISCLOSURE AND DATA SHARING

We may share user data with:

• Affiliates and subsidiary companies.
• Hosting and website providers.
• Professional consultants.
• Government authorities or regulators where required by law.

We do not sell users’ personal data to third parties.

9. USER RIGHTS

Subject to applicable laws and regulations, users have the right to:

• Request access to their personal data.
• Correct inaccurate data.
• Request data deletion.
• Withdraw consent data.
• Object to certain data processing activities.

Requests regarding user rights may be submitted through the Company’s official contact channels.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. We are not responsible for the content or privacy practices of such third-party websites. Users are encouraged to review the privacy policies of any external websites they visit.

11. DATA RETENTION

Personal data will be retained for:

• As long as necessary for the purposes collected;
• Business and operational needs;
• Compliance with applicable legal obligations.

12. CHANGES TO THIS PRIVACY POLICY

The Company may update this Privacy Policy from time to time. Any updates will be published through the official website.

13. CONTACT US

If users have questions regarding this Privacy Policy or wish to submit requests related to personal data, users may contact:

• PT DIGITAL CITRA MULTI INDONESIA
• Address: Jl. Duren Tiga Selatan No.08, RT.4/RW.2, Duren Tiga, Kec. Pancoran, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12760
• Website: https://arahmata.co.id
• Email: info@arahmata.co.id
• Phone/WhatsApp Number: +62 878-7840-5351